Work-Life Balance

Delta has begun a work-life balance trial for our Townsville employees.  After careful review of our service activity we have found that Friday afternoons are typically very quiet. Through discussions with our staff we have agreed on a working hours re-shuffle which means Delta will now close at 3pm on Friday each week.

Phone calls after this time will be directed to a voicemail with an emergency phone number available. Any service calls logged after 3pm will be prioritised for Monday morning in keeping with our 4 hour response KPI.

As a family owned and operated business, Delta appreciates your understanding as we attempt to promote a healthy work-life balance for our staff.

If you have any concerns or questions, please give us a call on 07 4771 7888

Work-Life Balance Secrets from CEOs


Today’s technological environment is always on, making it difficult for us to ever truly be away from our jobs. Whether by smartphone or computer, you’re only a tap or a click away from work. In a recent LinkedIn article, coach and author Steve Tappin shared some work-life balance insights from interviews with top CEOs. We’ve collected a few of the best tips here to help you maintain a healthy balance.

1. Balance is Your Responsibility – “It is totally possible to have a balance and in fact it’s essential…It’s totally easy to become stale when you don’t have time to sit with family and friends. Treadmills do not make for good leaders and managers; stressed people do not get the best results…” – Sir John Parker, Chairman Anglo American PLC

2. Protect Your Time – “Twenty years ago, I set two very simple rules for myself: I do not take or make calls in the evening and I take my vacation. These rules clear time to think and be with my family, and they are all I need. I advise everyone to come up with rules that work for them and apply them carefully.” – Cris Conde, former CEO Sungard Computer Services

3. Take Your Leave – “The most important thing is my family and friends: I take every holiday I’m entitled to.” – Richard Baker, former CEO Boots

4. Recharge Regularly – “You need to recharge your spirituality and you cannot do that easily in an urban environment or working situation… Fishing is meditation for me.” – Brad Mills, CEO Mandalay Resources

5. Really Disconnect – “I don’t lie in bed worrying about what’s going to happen tomorrow. My business is on my mind all day, but the next business day does not arrive until 5 a.m., the next day.” – Terry Duddy, former CEO Home Retail Group

6. Build a Support Network – “If you work hard and have the right people around you, you can make it work.” – Paul Walker, CEO Sage

7. Get Some Perspective – “When you are faced with big and difficult life experiences, you must take a deep breath and realize that business experiences are seldom the end of the world.” – Mitch Garber, CEO Caesars Acquisition Company

With some effort, you can create the balance you want and truly thrive at work and at home. Check out more insights from Tappin and Andrew Cave’s book, The Secrets of CEOs.


How Organised Are Your Network's Shared Files?

A fairly universal experience of office workers is the dreaded feeling you get when you can’t find a file. Whether it’s a word processing document, an image, scanned data, or a different type of digital file, odds are that you’ve experienced the time-consuming and aggravating task of not being able to find the data you’re looking for in your business’ shared network. Panic and, ultimately, frustration set in as you have to pull coworkers away from their tasks to help locate the file—or worse—you begin to recreate it.

So, what can you do to bypass all of the undue stress that comes with an unruly digital filing system?

The first step is to determine and standardize filing labels throughout your organisation. For example, name your document “ABC Company Invoice 30.5.16” instead of “ABC” or simply “30.5.16,” because descriptive labeling will help users locate the file later. Maintaining standardised folders and subfolders—logically arranged and implemented by your entire staff—can also be incredibly useful when organizing and maintaining a network’s shared files.

However, for most businesses, it can be difficult to enforce standardization rules or to retroactively apply them to thousands of existing files. Luckily, a much more reliable and accurate solution for the uniform naming and storing of digital documents is by implementing a Document Management System (DMS) to keep your business data organized.

DMS software will name, index, and store your documents using a standardized system, without having to rely on each employee to remember and consistently apply the agreed-upon naming convention. Each file name will also include the date that the document was originally created and track dates of all modifications to that file.

DMS also authorizes you to search in a variety of ways, which allows you to find documents faster than you could with standard searches. For example, if you’re replicating an event from last May, with DMS you can search for a date range, the event’s name, or even the author of the document. Another useful search tool with DMS is the ability to search the actual contents of all of the documents in your shared system via keywords. Not unlike a Google search, you can even use words like “and” or “or” to add or subtract distinct phrases and keywords while searching through your system’s files.

Sophisticated DMS technology not only helps you quickly locate the exact files needed on your network, but also can track and limit viewing, editing, or deleting capabilities based on specific users. This security feature protects your business, customers, and employees’ confidential data.

In addition to its long list of additional capabilities—like workflow automation, email integration, and document recovery solutions—the first step is to organize your shared network by implementing the automated filing rules offered by DMS software. Once put into effect, your next file search will be fast, instead of frustrating.

Contact us today to learn more about Document Management Systems and automation solutions!